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Frequently Asked Questions
We collect more than £6 million in rent each year and have a less than 1% arrears rate.
95% of all rent is paid within one working day and more than three quarters of these are paid the same working day they are received.
Where your tenant does not pay rent on the day it is sue we will notify you and follow up with the tenants to issue a reminder. Once the tenant makes the payment of rent this will be processed within one working day in most cases and your statement will be issued to you as a notification that rent was received.
Where your rent is due and has not been paid please contact our team who can assist you further.