Membership
Tenant Find
from £12.00 /PCM
Landlord software which includes
- Advertising on Rightmove, Zoopla, Primelocation
- References & Digital Tenancy Pack
- Compliance and Reminders
DIY Management
Rent Collection
from £30.00 /PCM
A helping hand for DIY landlords
- Advertising on Rightmove, Zoopla, Primelocation
- References & Tenancy Pack
- Rent Collection & Rent Protection
Agent Managed
Fully Managed
from £65.00 /PCM
The ‘hands off’ service
- Dedicated Property Manager for you and your tenants
- Maintenance Management
- Overseas Landlords
*All monthly support services have a 12 month minimum contract
Rent collection
The rent collection service helps you keep track of all the payments due and get statements monthly. Issue reminders for late payments and keep a record of communications.
Document storage
Generate your tenancy documents and request signatures online. Share compliance documents and store securely.
Manage Utilities
We partner with a simple easy to use concierge service to help tenants set up utilities and close down accounts. Ensuring bill liability is correct.
Compliance Tracking
Add your safety certificates and correct expiry dates to then set up reminders. Use our contractor marketplace to automate renewals in advance of expiry dates.
Application Manager
Track all offers, review and respond in the portal and move applications to reference checks or tenancy when ready.
Tenancy Documents
Our tenancy documents include a comprehensive assured shorthold tenancy agreement for England with some flexibility to add bespoke negotiated clauses.
We're approved by
Partnered with the industry leading portals to increase your property exposure.
Hear our customer journeys
We've helped thousands of landlords across England with managing their property portfolios, watch the customer feedback video to hear what they have to say.
Added peace of mind
Increase protection for your property with our range of additional services.
Rent & Legal Eviction Cover
- Legal expenses cover
- Protection for any unpaid rent
- Legal eviction costs
- Property damage protection
- Alternative accommodation & storage
- Make Ur Move agent support for claims
Landlord Emergency & Maintenance Services
- Home emergency cover
- Boiler & central heating breakdown cover
- Electrics
- Plumbing pipework
- Drains
- Taps & Toilets
- Roof
- Pest Control
Full feature list and comparison
Advertising
Advert listed on Make Ur Move for up to 60 days.
List on Make Ur Move
Advert listed on Rightmove for up to 60 days.
List on Rightmove
Advert listed on Zoopla & Primelocation for up to 60 days.
List on Zoopla & Primelocation
An automated filtering process for enquiries based on self declared personal circumstances.
Basic tenant screening
Advert upgraded to a featured listing on Rightmove for 7 days. Requires an active service with listing inclusions.
Rightmove featured listing
£45
Ultimate
Ultimate
A professional photographer will visit your property and complete 10 images for the purpose of marketing, includes basic enhancements.
Professional photos up to 10 images
A 2D floorplan diagram to give an indication of the property layout, not to scale.
2D Floorplan
Tenancy Set Up
A template assured shorthold tenancy agreement (AST) issued for digital signatures to the parties and shared by email once completed.
Digital tenancy agreement (AST only)
Comprehensive tenant reference checks provided by our reference partners. Includes credit check, income verification and current rental check.
Reference checks (up to 2)
Collection of deposit funds from the tenant during the set up process.
Deposit collections
£35
Creating the deposit with the custodial scheme (DPS or TDS) and then arranging transfer to your landlord account once completed.
Deposit lodging
Sending of documents for the tenancy set up alongside the contract - requires all documents to be uploaded to the portal.
Tenancy pack - service of safety & compliance documents
£10
Our concierge service will issue a move in and out notification to providers for utility and the local authority for council tax. 7 days notice required.
Utility move-in notifications
Tenancy Management
Holding of the tenancy deposit for the duration of the service provided for tenancies under full property management. Deposits are help with the custodial schemes of our choosing.
Deposit holding
We will provide your tenant with a rent payment client account to make rent payments to and then process these within 3 working days to your nominated account.
Rent collection
A renewal reminder will be sent to you and your tenant to obtain wishes and once you have agreed you can set up your renewal tenancy and send documents from your Landlord Hub.
Tenancy renewals - digital documents
Where dates for your safety and compliance checks are added you may set up reminders to your email. Managed properties will have automated renewals set up with our marketplace.
Compliance reminders
Our concierge partner will issue notifications to the utility providers and local authority for move outs. Requires 7 days notice.
Move-out utility notifications
A free guide issued to your tenants to prepare for return of the property at the end of the tenancy. Requires notice to be made in the portal.
End of tenancy checklist
Communication templates, section notices, guides and more.
Templates - legal notices & documents
Ultimate
Your property will be added to our licence monitoring system and you will be notified of any new, renewing or changing licence schemes in your area.
Property licencing checks
Ultimate
Our agents will help you manage deposit claims and negotiations and process this with the deposit scheme. Includes dispute and arbitration if required.
Deposit dispute assistance
We will arrange regular inspections which may be completed remotely or in person with your tenant. Subject to tenant access and permission.
Regular inspections
We are members of the NRL Scheme and will manage payment receipts and reports to HMRC on a quarterly basis. An annual certificate of payments will be provided.
Non-resident landlord tax payments & reports
An annual review of your rent and the local market rents to facilitate increases in accordance with any contract terms.. Your dedicated manager will manage the negotiations and issue documents as required.
Rent review & negotiations
Maintenance Management
Access for your tenant to the maintenance reporting tool operating 24 hours a day.
Maintenance reporting
Our team will respond to maintenance issues raised in accordance with our service agreement with you.
Maintenance management
We will set up your routine compliance and safety checks to be renewed within an appropriate timeframe of the expiry to ensure you are compliant.
Routine compliance management - GAS, EPC, EICR
Our partners will complete your annual gas safety check and issue a certificate when due.
Annual Gas Safety check
Ultimate
Premium/Ultimate
Our partners will complete a service of your boiler to maintain condition. Often required for boiler warranties.
Annual boiler service
Ultimate
Access to a phone support service for your chosen cover operating 24 hours a day to report issues and arrange visits.
24/7 emergency maintenance support
Ultimate
For emergency issues not covered on the contractor network under a 24 hour support service we will route the tenant to our out of hours call handlers who will determine whether a visit is needed.
Out of hours emergency contractor network
Ultimate
Protection
Up to £100,000 legal expenses cover. Subject to conditions.
Legal expenses cover
Premium / Ultimate
Premium / Ultimate
Up to £100,000 legal eviction costs. Subject to conditions.
Legal eviction costs
Premium / Ultimate
Premium / Ultimate
Payment of rent in the event that your tenant does not pay any rent legally due under the tenancy agreement until vacant possession is obtained. Subject to conditions and limitations.
Rent protection - cover for unpaid rent
Premium / Ultimate
Premium / Ultimate
Up to £5250 where you seek possession of your property to live in and require alternative accommodation and storage for you and your belongings. Subject to limitations.
Alternative accomodation & storage costs
Ultimate
Premium / Ultimate
Pursuing your legal rights against the tenant or another party who has directly caused damage to your property or contents. Subject to conditions and total policy limits.
Property damage protection
Ultimate
Premium / Ultimate
Pursuing your legal rights related to legal nuisance or trespass including eviction of anyone who is not your tenant. Subject to conditions and policy limits.
Nuisance and trespass cover
Ultimate
Premium / Ultimate
Advisors costs and expenses to defend a landlord legal rights in an event arising from the letting of your property which leads to pre-charge or prosecution in a criminal court. Subject to limitations and conditions.
Defence of criminal prosecutions
Ultimate
Premium / Ultimate
Pursuing or defending disputes arising from a breach or alleged breach of a contract related to goods and services. Subject to limitations and conditions.
Contract Disputes
Ultimate
Premium / Ultimate
Representing you in an HMRC tax investigation. Subject to conditions and limitations.
HMRC tax enquiry protection
Ultimate
Premium / Ultimate
Expenses cover subject to limitations and conditions when you are required to act as a witness in proceedings under any claim for this policy.
Witness expenses cover
Ultimate
Premium / Ultimate
Emergency cover for your rental property from our third party partners. Subject to limitations and conditions.
Landlord home emergency cover
Ultimate
Ultimate
A maintenance and warranty service providing 24 hour cover for selected issues related to your property. Subject to limitations and conditions.
Maintenance service & warranty cover
Ultimate
If the boiler breaks down your tenant can request a visit 24 hours a day using a dedicated phone line or online app.
Boiler breakdown cover
Ultimate
If the central heatng breaks down your tenant can request a visit 24 hours a day using a dedicated phone line or online app.
Central heating breakdown cover
Ultimate
Assistance with gas leaks on copper gas pipes in your rental property which supply gas to your appliances from the gas meter. Subject to conditions and limitations.
Gas & Plumbing pipework
Ultimate
Assistance with mains wiring & electrics, circuit breakers, light fittings, fuse boards, switched and sockets inside the rental property that connect to main supply. Subject to conditions and limitations.
Electrics
Ultimate
Assistance with burst water supply pipes in the rental property that the landlord is responsible for. Subject to conditions and limitations.
Water supply pipes
Ultimate
Leaks from standard internal or external drains. Repairs on standard dripping or seized taps and standard toilets that are leaking. Subject to conditions and limitations.
Drains, taps & toilets
Boarding up broken external doors or windows, broken locks or snapped keys and gaining access to the rental property if locked out or lost keys. Subject to conditions and limitations.
Locks & security
Supply and securing temporary tarpaulin in the event of extreme winds which directly cause damage to tiled pitch roofs resulting in water ingress in the main residence of the rental property. Subject to conditions and limitations.
Roof protection
Assistance with infestations of brown or black rats, house and field mice inside your property or wasps & hornets nests inside the home, garden, outbuilding or garage. Subject to conditions and limitations.
Pest control
Support
Raise a ticket for online technical support and we will respond between 1 and 5 working days.
Online Technical Support - ticket system
Request agent assistance via phone on a dedicated support line in office hours, over web chat or by email.
Expert agent support - phone, web, email (office hours)
A property manager allocated to your property and tenancy, this will be your main point of contact for you and your tenants.
Dedicated property manager
A legal advice service for letting queries provided to landlords.
Legal advice helpline - letting
Premium/Ultimate
Premium/Ultimate
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*All monthly support services have a 12 month minimum contract
Need some help choosing?
Speak to a Property Expert for help and guidance
Request a call back
We're approved by
We are committed to providing the best in industry service, fully accredited and registered with a number of leading organisations in property.
How it works
Getting started is easy, choose the service, register your free account, and start using today.
Choose an advertising service
Choose any plan and find tenants quickly by listing your property on MakeUrMove, Rightmove, Zoopla and Primelocation.
Support service
Get expert agent support with our Rent Collection or Fully Managed service.
Account set up
Set up your free online portal account and start using services straight away by adding your property or tenancy.
Property Blog
For helpful guides, latest news, industry updates and more
How Screening Tenants Can Save You Time And Money
Screening of tenants is one of the most effective ways to increase profitability by saving you time and money. The pre-viewing screening will present you with a shortlist of the best tenants. You can then go ahead and schedule viewings
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Introducing Zero Deposit Guarantee
From 1st June, on existing tenancies that are renewed, landlords will need to return any deposit amount held that exceeds the new 5-week deposit cap. We have partnered with Zero Deposit to bring landlords a smarter deposit solution
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Move-in Checklist For Landlords
Have you got a potential tenant ready to move into your rental property? Make sure you’ve thought of everything you need to know with our handy move-in checklist.
Read More
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